Privacy Policy

Privacy Policy

Foshan Ulink Intelligent Equipment Co., Limited (“Ulink,” “we,” or “our”) is committed to protecting the privacy and security of personal information collected through our website, products, services, and business interactions. This Privacy Policy explains how we collect, use, store, and protect your information, as well as your rights regarding such information. By engaging with our services (including inquiries, purchases, OEM/ODM customization, or technical support), you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information in connection with our business activities:

• Personal Information: When you contact us, place an order, or request services, we may collect information such as your name, email address, phone number, job title, and company name.
• Business Information: Details related to your company (e.g., industry, size, specific needs for paperless meeting systems or OEM/ODM services) to tailor our solutions.
• Technical Data: If you use our technical support services, we may collect information about your device (e.g., model, firmware version) to diagnose issues, provided voluntarily by you.
• Website Usage Data: Non-identifiable information about visits to our website (e.g., IP address, browser type, pages viewed) via cookies or similar tools, used to improve website performance.

2. How We Use Your Information

We use collected information for the following legitimate purposes:

• To process orders, deliver products, and provide requested services (e.g., OEM/ODM customization, technical support).
• To communicate with you about your inquiries, orders, or service updates (e.g., delivery status, product maintenance reminders).
• To understand your needs and improve our products, services, and website (e.g., optimizing hardware specifications based on client feedback).
• To send marketing communications (e.g., new product launches, industry insights) where you have consented to receive such information.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., logistics companies for delivery, payment processors for transactions), who are contractually obligated to protect your information.
• Legal Requirements: If required by law, court order, or regulatory authority, to comply with legal obligations or protect our legitimate business interests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with prior notice where required by law.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction, including:

• Encryption of sensitive data during transmission and storage.
• Restricted access to personal information, limited to authorized employees with a legitimate business need.
• Regular security audits and employee training on data protection practices.

5. Your Rights

You have the following rights regarding your personal information, subject to applicable laws:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your information if it is no longer necessary for the purposes collected, or if you withdraw consent (where applicable).
• Withdrawal of Consent: For marketing communications, you may unsubscribe at any time via the “unsubscribe” link in emails or by contacting us directly.

 

To exercise these rights, please contact us using the details provided below. We will respond to valid requests within a reasonable timeframe.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, we will securely delete or anonymize the data.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to such sites, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the bottom will be revised to indicate changes. We encourage you to review this policy regularly. Your continued use of our services after updates constitutes acceptance of the revised policy.

9. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Address: Hengjun Industrial Zone, No. 10, Xiaotang Third Ring Road, Shishan, Nanhai District, Foshan, Guangdong
• Email: sales@ulinkconf.com

 

Last updated: 2023/8/1