FAQ
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FAQ
General Question
Got questions about our paperless conference systems, OEM/ODM services, or order processes? We’ve compiled the most common ones below. If you don’t find what you need, feel free to contact our team for personalized support.
Product & Specifications
We provide a full range of solutions, including ultra-slim touchscreen terminals (15.6"/17.3"), integrated wireless charging modules, and customizable software interfaces—all support OEM/ODM branding.
Yes, all systems are certified with CE, RoHS, and FCC, ensuring seamless distribution in global markets.
With rigorous 100,000+ cycle testing, our terminals are designed to last 5+ years under regular usage.
Contact Us
Support@ulinkconf.com
OEM/ODM Services
Absolutely. We offer custom branding options, including logo printing on touchscreens, packaging design, and software UI customization.
Our MOQ for OEM orders starts at 50 units, with flexible terms for long-term partners.
Typically 4–6 weeks, depending on customization complexity (e.g., hardware specs, software integration).
Order & Shipping
We support T/T, L/C, and PayPal for international orders. For bulk purchases, 30% deposit + 70% before shipment is standard.
Yes, we coordinate with logistics partners (DHL, FedEx, sea freight) to deliver to your designated port or warehouse, with clear tracking provided.
We offer a 12-month warranty. Defective units can be returned for repair or replacement within 30 days of delivery, subject to quality inspection.
Still Have Questions About Your Paperless Conference Project?
Our team of specialists is ready to help with personalized advice—whether you need details on custom specs, MOQ, or shipping logistics. Let’s turn your requirements into a tailored solution.
