Case Details

Luxury Conference Experience Enhancement

A high-end upgrade of meeting infrastructure to support diverse international events, elevate guest experience, and boost venue competitiveness for a five-star hotel convention center.

Date

August 22, 2023

Client

International Five-Star Hotel Convention Center

Category

Premium Venue AV & Event Solutions

Location

Hong Kong, China

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Overview Project

The convention center required a versatile meeting system to support 8 multi-functional halls (capacity 50-500 guests), integrate with luxury interior design, and enable seamless switching between business conferences, international summits, and corporate galas. Our team delivered a customized hardware-software ecosystem with aesthetic and functional balance, completing installation 2 weeks ahead of schedule.

The existing infrastructure featured outdated equipment with mismatched aesthetics, frequent compatibility issues between audio-visual systems, and slow setup processes for event customization. Guests and event planners needed a sophisticated, user-friendly system to reduce technical disruptions and enhance the premium venue experience.

Key pain points included 40-minute setup delays for custom event layouts, 12% technical glitches during high-profile events, and inconsistent user experience across different halls. These issues were affecting client retention rates and limiting the center’s ability to host large-scale international events.

Our Soltuions

We combined luxury-grade hardware with intuitive software to create a premium event ecosystem. The solution included 120+ S215 terminals across 8 halls, custom UI matching the hotel’s brand identity, and 24/7 on-site technical support during events. Post-implementation, event setup time reduced by 75%, technical issues dropped to 0.5%, and client rebooking rate increased by 35%.

We Provide Premium Paperless Meeting Systems & OEM/ODM Solutions

Specialized in high-quality paperless meeting systems with top-tier hardware—from IPS full-view screens and edge-to-edge capacitive touch glass to precision rails. We offer tailored OEM/ODM services, focusing on stability, durability, and user-friendliness.

Ask For A Quick Quote

We will contact you within 1 working day, please pay attention to the email with the suffix “@ulinkconf.com”